On 1 February 2018 the government launched a power of attorney partial refund scheme to those who were overcharged by the Office of the Public Guardian to apply to register a lasting or enduring power of attorney between 1 April 2013 and 31 March 2017.
A reduced application fee took effect from 1 April 2017 and the refund scheme has been launched to refund those that paid a higher fee in the qualifying period. The maximum refund for each power of attorney is £54 and the total refundable amount is dependent on when the initial fee was paid.
In order to qualify for a refund, the following criteria must be met:
You will also need to provide full details of the donor and one of the attorneys together with a 7 or 12 digit Power of Attorney reference number.
You can claim the refund online using the following link:
Alternatively, you can make a claim by phone as per the contact details below:
Email: [email protected]
Telephone: 0300 456 0300 (choose option 6)
Textphone: 0115 934 2778
Monday, Tuesday, Thursday, Friday 9am to 5pm
Wednesday 10am to 5pm