Client Charter

Our commitment to you about the way we will work with you to achieve your objectives.

What can you expect from us?

You can expect a commitment to trust, value, and peace of mind. You can expect us to listen to you, understand your goals, establish a strong relationship and seek your feedback for improvement. You can also expect colleagues to deliver our Mission and uphold our Firm Values which are set out below.

In return you can hold us to account if we fail to meet our own high expectations. Fortunately, our clients are more likely to tell us how much they appreciate our effective communication, transparent costs, high-quality people and approach to collaborative working.

What can I expect from a career at GL?

You can expect to be valued & trusted, challenged & motivated, supported & encouraged, engaged & involved.

We attract a high calibre of work and all of the above will motivate you to succeed and grow as a professional as well as an individual.

At GL people are at the heart of everything we do and this is demonstrated by our strong CSR involvement and participation in various charity, community and volunteering initiatives.

Watch our video for an insight into working life


  • Flexible leave
  • Cycle to work scheme
  • Hybrid working
  • Continued professional development programmes
  • Wellbeing initiative
  • Exclusive perks through Perkbox

Learning and Development

  • After a comprehensive on-boarding programme, you will have the opportunity to access the wide range of training and networks available to you, enhancing your personal brand and career throughout your employment.
  • We also support professional qualifications for your career development and offer bespoke training and access to the GL Academy.
Contact us Opportunities for progression
Fantastic firm that cares about employees.
The emphasis is on being personal. There is a high level of care and attention and you feel that the team wants to help you.
A really nice environment to work in, very friendly and incredibly welcoming, a very interesting variety of clients.
Progressive firm with a supporting working environment and great people.
There is a great positive energy with people willing to help each other irrespective of rank.