Your views matter to us.

At Gardner Leader we take pride in the quality of the services we offer, and to ensure the continued improvement and development of the firm, we regularly ask our clients for feedback.

If you have recently used our services, we would very much like to hear about your experience, so please take a few moments to complete one of the following surveys:

Private Client Survey
Commercial Client Survey

From an analysis of recently completed customer satisfaction surveys across all teams within Gardner Leader, approximately 95% of our clients gave us a rating of “above average” or “excellent”, when asked about the quality of communication, level of service and value for money. This demonstrates our commitment to consistently delivering a high quality service, and to illustrate it further, in this section we list some of the comments made by our clients:

Thank you again to you and all the Gardner Leader team who have so expertly and quickly managed my late mother’s estate and property. It is much appreciated

Client of Jo Barton

“Tamsin was fantastic, she understood the situation and was very realistic. Honestly couldn’t have wished for better service.”

Client of Tamsin Wooldridge, Paralegal in Dispute Resolution Team

'Divorce for me was a very arduous process and the court proceedings about financial matters ('ancilliary relief') were particularly stressful. Nicola guided me effectively and efficiently through this process. She is very conscientious and has an eye for fine detail. I felt wholly supported at an extremely difficult time.'

K.L.B. Client of Nicola Brocklehurst

Nicola acted for me over a one year period during my divorce for both financial and child arrangements. She was kind and considerate at all times, always taking the time to fully explain and discuss any item around the divorce and help me work through the best way forward. She would respond quickly and fully to my emails or phone calls giving me the reassurance and information that I needed which in turn limited the uncertainty and upset of the situation. The advice I received was fair and realistic, always ensuring to aim to mitigate any inflammation with the other side and where possible (Child Arrangements specifically) to encourage and support communication and resolution without the need for solicitors. My case eventually required a hearing in Court to resolve financial aspects. My case was well prepared, thorough and presented in a fair and proper way which ultimately helped and certainly benefited the outcome.

I cannot recommend Nicola highly enough, she is kind, efficient and above all professional and excellent at her job and this gave me the reassurance and confidence I needed to get through the process of the divorce and begin my life again with my son.

Client of Nicola Brocklehurst – Ms T

Thank you so so much for everything you have done for me. I'm eternally grateful for all your help and advice. I'll certainly recommend you to friends and family should they need you

Client of Nicola Brocklehurst – Ms S

“Recently, with the help of Penny Wright, I completed a lasting power of attorney – something I had been meaning to do for more than a year. It feels good to have it done! Penny gave me a thorough and fully explained service in her re-assuring and caring manner. I would recommend Penny as the consummate professional”

Client of Penny Wright – HP Morgan

Thank you so much Claire Andrews for all your help, kindness and tremendous amount of hard work. Without your expertise I don't think me and my family would be together. I would highly recommend you to represent anyone going through any difficulty, requiring a friendly and professional service.

Mrs S – Client of Claire Andrews

I would like to thank you Jo and your colleagues for doing such a great job in bringing this matter to a successful conclusion and would like to buy you all a Christmas/New Year's drink out of my half of the shares… Once again Jo, a big thank you to you and all your colleagues at Gardner & Leader.

Client of Jo Barton

Throughout my lengthy and at at times difficult divorce proceedings, Collette represented me with professionalism, expertise and also with understanding and support. At various stages she knew the appropriate way to proceed or to respond, when I was unsure. I would most definitely recommend her to anyone facing the prospect of divorce or separation.

Ms D, Newbury – Client of Collette Bailey

I just wanted to say thanks for all your help and for making the progress of mums estate so very easy.

Howard Burton