Your views matter to us.

At Gardner Leader we take pride in the quality of the services we offer, and to ensure the continued improvement and development of the firm, we regularly ask our clients for feedback.

If you have recently used our services, we would very much like to hear about your experience, so please take a few moments to complete our client satisfaction survey.

From an analysis of recently completed customer satisfaction surveys across all teams within Gardner Leader, approximately 95% of our clients gave us a rating of “above average” or “excellent”, when asked about the quality of communication, level of service and value for money. This demonstrates our commitment to consistently delivering a high quality service, and to illustrate it further, in this section we list some of the comments made by our clients:

Hilary was amazing, fully understood my situation and advised accordingly. Very straightforward and direct to deal with which I like.

Client of Hilary Messer

You provided an excellent service; highly professional, but personal and approachable at all times.

Client of Fiona Tighe

I feel that Stephanie listened to my needs as a client and her expertise ensured that I regained contact with my child really quickly. I am happy with the final outcome of the hearing and that was due to Stephanie.

Client of Stephanie Buckeridge

Very pleased with excellent support in making my moving house less stressful than I was expecting. Excellent staff, pleasant and friendly, many thanks to you all. Keep up the excellent support.

Client of Stuart Durrant

I cannot thank you enough for the help and advice you have given me to date. I am so grateful. I feel certain that I will need your wisdom again and have your details to hand. At the ready.
In the interim, I just wanted to express my gratitude. I am so grateful to have got your details from Stephanie.

Client of Hilary Messer

Recently helped me with the purchase of a business. Incredibly friendly and was treated equally. Very attentive with e-mails and telephone. Excellent at problem solving. Was never pressured into spending more money than necessary to get the case dealt with. Would 100% return for any legal matters in the future.

Client of Diane Yarrow

A huge thank you to you and the team for all your hard work and amazing effort to ensure we were in our new home in time to meet our moving date. You exceeded all expectations and helped to get us our dream home (we would have lost the house if we couldn't have met the deadline that you achieved).

Client of Michelle Challis

Michelle supported me when I needed to have a settlement agreement reviewed. She was friendly and gave me good advice which allowed me to sign the document and get it returned to my ex-employer quickly.

Client of Michelle Morgan

Thank you again for all your help and advice to achieve a result that I am happy with. If I need any help in the future I will certainly be in touch and wouldn't hesitate to recommend you to a friend.

Client of Michelle Morgan

Julie has been invaluable support during a very difficult employment issue. Her advice and calm approach made a big difference to us reaching a settlement. Julie kept in touch after hours, on her days off and even at the weekend if there were emails that had come through from their solicitor. Her ability to summarise the key points, talk through the options and give us her expert opinion was excellent. We would recommend Julie to others and would instruct Julie again if required on an employment matter.

Client of Julie Taylor