Your views matter to us.

At Gardner Leader we take pride in the quality of the services we offer, and to ensure the continued improvement and development of the firm, we regularly ask our clients for feedback.

If you have recently used our services, we would very much like to hear about your experience, so please take a few moments to complete our client satisfaction survey.

From an analysis of recently completed customer satisfaction surveys across all teams within Gardner Leader, approximately 95% of our clients gave us a rating of “above average” or “excellent”, when asked about the quality of communication, level of service and value for money. This demonstrates our commitment to consistently delivering a high quality service, and to illustrate it further, in this section we list some of the comments made by our clients:

Hannah Wallbridge dealt with my difficult will requirements with empathy and in a professional and speedy manner. I would have no hesitation in recommending Hannah to any of my friends or family.

Client of Hannah Wallbridge

Julie Taylor dealt with my redundancy and settlement letter in a friendly and sympathetic manner. She was also very clear and concise in all communications.

Client of Julie Taylor

We were very happy with the service provided by Michelle Di Gioia. She had a professional approach and a good understanding of our requirements and expectations with a proactive approach.

Client of Michelle Di Gioia

A big thanks for the very professional way you dealt with my purchase. No issues no problems, it went through a dream. Definitely going to be recommending you to friends.

Client of Michelle Challis

Your professionalism and ability to communicate in a language we understand is unparalleled!

Client of Diane Yarrow

Hilary really assisted me in a very difficult time by helping make the correct decisions with her extensive knowledge and her objective approach. I would highly recommend.

Client of Hilary Messer

A big thank you for your time yesterday guiding my family and I through the LPA process. I very much appreciated your kind and patient manner with my parents and I know they were very impressed with you.

Client of Penny Wright

I recently required the expert services of Julie Taylor and found the advice and support provided to be excellent. The matter was dealt with from start to finish in a very professional way allowing me to quickly come to a satisfactory conclusion.The whole team were friendly and I felt supported throughout the process. The communication was excellent and I would not hesitate to recommend Julie to anybody needing expert employment advice and assistance.

Client of Julie Taylor

Over a very difficult period of approximately nineteen months for our family during my father's illness and passing Hannah Wallbridge looked after father's affairs very professionally and with great kindness. Hannah could always be reached easily and made things simple with no fuss.

Client of Hannah Wallbridge

Cate and Hana were communicative and supportive throughout the conveyancing process. They kept the process moving forward promptly, and provided me with regular updates on what was happening. Cate gave practical and constructive advice, and was tenacious in getting the sale across the line. I unreservedly recommend Gardner Leader's conveyancing services.

Client of Cate Beavis