Your views matter to us.

At Gardner Leader we take pride in the quality of the services we offer, and to ensure the continued improvement and development of the firm, we regularly ask our clients for feedback.

If you have recently used our services, we would very much like to hear about your experience, so please take a few moments to complete our client satisfaction survey.

From an analysis of recently completed customer satisfaction surveys across all teams within Gardner Leader, approximately 95% of our clients gave us a rating of “above average” or “excellent”, when asked about the quality of communication, level of service and value for money. This demonstrates our commitment to consistently delivering a high quality service, and to illustrate it further, in this section we list some of the comments made by our clients:

Emma and Alex were very helpful, responding to every query promptly and precisely. If they didn't know the answer they were honest and they were clear about timescales. The searches were done incredibly quickly and I was very impressed by that. There were no surprising additional costs.

Client of Emma Jones

I would recommend this great team to anyone who needs help with property sale. My special thanks to Ms. Michelle Challis, Ms, R. Pumford and Ms. S.Spalding for making the property sale such an atraumatic experience.

Client of Michelle Challis

Friendly, efficient and professional service.

Client of Hannah Wallbridge

Michelle Challis and her team were so helpful during my flat purchase. They responded to emails promptly and explained everything very clearly so that I never felt out of the loop. We managed to complete on the date I requested with minimal difficulty. I highly recommend Michelle's services.

Client of Michelle Challis

I was recommended to Ash sanger to update my will. I was very impressed buy her advice and the service received... especially in comparison to earlier experiences

Client of Ash Sanger

This is an extremely pleasant company to deal with. All staff I had contact with were friendly and put me at ease.

Client of Penny Wright

Stephanie was very attentive to my needs and fully understood what I wanted to achieve and advised me accordingly. I was kept informed at all times.

Client of Stephanie Buckeridge

An excellent response and efficient service. Thank you!

Client of Richard Mead

I have lived in Newbury for the last 38 years and for 36 of these Gardner Leader has been my solicitor both domestic and business. I will not change this!

Client of Jolyon Barton

I was very impressed by the professional service provided by Emma and her team who offered excellent advice and information, dealt with my queries promptly and subsequently took all of the stress out of the legal side of purchasing a house.

Client of Emma Jones
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