Your views matter to us.

At Gardner Leader we take pride in the quality of the services we offer, and to ensure the continued improvement and development of the firm, we regularly ask our clients for feedback.

If you have recently used our services, we would very much like to hear about your experience, so please take a few moments to complete our client satisfaction survey.

From an analysis of recently completed customer satisfaction surveys across all teams within Gardner Leader, approximately 95% of our clients gave us a rating of “above average” or “excellent”, when asked about the quality of communication, level of service and value for money. This demonstrates our commitment to consistently delivering a high quality service, and to illustrate it further, in this section we list some of the comments made by our clients:

Thank you to Simon and Kerry for their handling of my divorce. Simon maintained a professional manner throughout despite challenges. I really appreciated his prompt responses and advice. I would absolutely recommend Simon.

Client of Simon Fisher

It was the first time I’ve needed the help of a litigation solicitor. From start to finish the Gardner Leader team were conscientious and explained everything I needed to know in advance; taking me through each stage of the process, giving me the time I needed to fully digest the information and make informed decisions. I would recommend Gardner Leader to anyone needing help with personal litigation matters and wouldn’t hesitate to use them again.

Client of Katie Dyson

Simon handled my case with consideration and care despite the difficulties encountered by the current pandemic. The outcome was satisfactory and achieved all of my primary aims. I would highly recommend Simon. His supporting team is excellent and on the ball.

Client of Simon Fisher

I am very happy with the service provided by Tim Blackman. He was friendly and professional and exceeded my expectations. He was prompt with responses and clear with his guidance and provided options for me to consider. Our company already has a established relationship with Gardner Leader and Tim has confirmed that relationship further. I would not hesitate to recommend or use Tim's services again in the future. Many thanks.

Client of Tim Blackman

We were more than happy with the way Gardner Leader handled everything.

Client of Stuart Durrant

Exceptional service from Gardner Leader, in particular from Cate B. Cate is an absolute credit to the company and we have recommended her to anyone we can get to listen! We will be returning to Gardner Leader for our future transactions.

Client of Cate Beavis

Excellent service in a difficult time for me both financially and healthwise. I always thought the firm had my interest at heart.

Client of Michael Axe

Michael Axe had a complete understanding of our issue, and focused immediately on what he saw was the correct approach. He was highly successful for us, and I would not hesitate to recommend Michael's services to others. It was a pleasure to work with Michael, who was also very communicative.

Client of Michael Axe

I would like to thank you personally for all your hard work, and extreme patience, during the administration of my aunt's estate - I'm not sure if you picked up my anxiety about the whole thing, but your calm efficiency was very soothing. When we hit difficulties you always had a next step in mind - it was totally reassuring.

Client of Lucy Savage

Highly professional service provided with excellent attention to detail and practical advice.

Client of Tim Blackman
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