Your views matter to us.

At Gardner Leader we take pride in the quality of the services we offer, and to ensure the continued improvement and development of the firm, we regularly ask our clients for feedback.

If you have recently used our services, we would very much like to hear about your experience, so please take a few moments to complete our client satisfaction survey.

From an analysis of recently completed customer satisfaction surveys across all teams within Gardner Leader, approximately 95% of our clients gave us a rating of “above average” or “excellent”, when asked about the quality of communication, level of service and value for money. This demonstrates our commitment to consistently delivering a high quality service, and to illustrate it further, in this section we list some of the comments made by our clients:

“Thank you for your excellent service, we hope that we never need you again! But will be back with the knowledge of your efficiency if it does ever become necessary.”

Client C – Client of Stephen Bennett

“From the first meeting with Stephen we realised the seriousness of the allegation and without any hesitation Stephen explained to us clearly and concisely all the avenues this allegation could take and where we should go from there. He laid out his fees and we were so impressed with his experience, presentation and courteous manner we had no hesitation in taking him on as our Solicitor. Stephen was always there to answer our queries quickly, reassuringly and in a courteous manner. He dealt with the Police and generally took control of the situation for us which made an extremely stressful time much more easier to cope with …we felt we could rely on him to resolve the matter and see that justice was done for our Son. The matter reached a successful conclusion thanks to Stephen and his professional manner. We would have no hesitation in recommending Stephen to anyone requiring a Solicitor to assist in a case such as ours.”

Client B – Client of Stephen Bennett

“Stephen Bennett … made a stressful situation as straight forward as it could be, bringing the case to a swift and very satisfactory conclusion. I found Stephen to be very accessible, calming through his authority and expertise and empathetic. He was thorough and patient in explanations of the options available to us, whilst behind the scenes he worked quickly and effectively on our behalf. I would wholeheartedly recommend Stephen for legal representation.”

Client A – Client of Stephen Bennett

Your help and support over the last few months is much appreciated and I would be very happy to recommend your services.

Client A – Client of Becky Reilly

"We are very grateful for all the effort you have put into our case. Your timely replies and concise updates have made this far easier than it had been prior to us instructing you and brought around a very positive end to what has been a long and arduous saga."

Client C – Client of Tamsin Wooldridge

“Michal has acted as my corporate solicitor in connection with a fundraising and listing on the AIM market. She was very professional, pragmatic, speedy and knowledgeable.”

Alon Shamir, Director – Client of Michal Freeman-Shor

“You had very little time to prepare and we felt extremely confident in your abilities, which was fantastic for us… You were very approachable, responsive to any questions, and provided very clear explanations in plain English, avoiding difficult legal jargon (that really was a breath of fresh air).”

Client of Helena Taylor

“Thank you so much, whilst this is a job for you, it’s our life and we always thought your balance of approach has been outstanding."

Client B – Client of Tamsin Wooldridge

“Tamsin was fantastic, she understood the situation and was very realistic. Honestly couldn’t have wished for better service.”

Client A – Client of Tamsin Wooldridge

"Faultless service - very impressed"

A local not for profit organisation – Client of Tim Blackman