Your views matter to us.

At Gardner Leader we take pride in the quality of the services we offer, and to ensure the continued improvement and development of the firm, we regularly ask our clients for feedback.

If you have recently used our services, we would very much like to hear about your experience, so please take a few moments to complete our client satisfaction survey.

From an analysis of recently completed customer satisfaction surveys across all teams within Gardner Leader, approximately 95% of our clients gave us a rating of “above average” or “excellent”, when asked about the quality of communication, level of service and value for money. This demonstrates our commitment to consistently delivering a high quality service, and to illustrate it further, in this section we list some of the comments made by our clients:

“Thank you so much, whilst this is a job for you, it’s our life and we always thought your balance of approach has been outstanding."

Client B – Client of Tamsin Wooldridge

“Tamsin was fantastic, she understood the situation and was very realistic. Honestly couldn’t have wished for better service.”

Client A – Client of Tamsin Wooldridge

"Faultless service - very impressed"

A local not for profit organisation – Client of Tim Blackman

"Michelle you provided an excellent service, you made me feel comfortable and confident in your abilities; you responded positively and were quick to react to keep the process on track. It was a pleasure to deal with and you and I would highly recommend you to any of my friends or colleagues."

Richard Britt – Client of Michelle Morgan

"From your first response in the business group when I reached out for some help, through to sorting out the settlement agreement for me. I really appreciate your swiftness in dealing with this matter, your expertise and your advice. Professional yet friendly and very supportive. You must be a great asset to your company."

Emily Wigginton – Client of Michelle Morgan

"To date we have been very pleased with the professional expertise that Tim has provided us with. I have found Tim Blackman to be knowledgeable, thorough, reliable, courteous, helpful and able to access specialist knowledge when he has needed to. He is easy to talk to and always available to speak to. He keeps in contact and has our best interests at heart."

Local Charity – Client of Tim Blackman

“Having been presented with a letter of intent to acquire our business which then turned into a formal proposal and contract, we faced a tight time schedule to agree terms and proceed. A recommendation took us to Gardner Leader and Ami Bhatt. From our very first conversations we felt reassured that we were in safe hands. In the 5 days that we had to turn the contract around, Ami showed us her dedication above and beyond the call of office hours, her meticulous attention to detail and her determination to ensure the best possible deal for us as we sold our business. We had been a small family run business selling to a large American concern using prestigious London based lawyers, yet working with Ami and her team we felt comfortable, well-advised and confident in the outcome and what’s more we were able to catch up on the sleep that we had lost prior to inviting Ami to work on our behalf. For anyone facing the daunting prospect of agreeing the sale of their business I cannot recommend Ami highly enough for her professional skills, dedication and the feeling of calm she instils in her clients.”

Client A – Client of Ami Bhatt

Thank you for your very speedy work on the lease. We all appreciated your skills and prompt action. Everyone is happily settled and I have peace of mind, Thank you again’

Client A – Client of Jo Barton

‘Penny Wright was most professional, understanding and went above and beyond to help me’

Client A – Client of Penny Wright, Partner in Inheritance Protection Team

‘Outstanding service and always with a friendly smile. Marie has that rare ability to make complicated legal issues clear and easy to understand. We would not hesitate to use her again.’

Client B – Client of Marie Verney