Your views matter to us.

At Gardner Leader we take pride in the quality of the services we offer, and to ensure the continued improvement and development of the firm, we regularly ask our clients for feedback.

If you have recently used our services, we would very much like to hear about your experience, so please take a few moments to complete our client satisfaction survey.

From an analysis of recently completed customer satisfaction surveys across all teams within Gardner Leader, approximately 95% of our clients gave us a rating of “above average” or “excellent”, when asked about the quality of communication, level of service and value for money. This demonstrates our commitment to consistently delivering a high quality service, and to illustrate it further, in this section we list some of the comments made by our clients:

A big thank you for your time yesterday guiding my family and I through the LPA process. I very much appreciated your kind and patient manner with my parents and I know they were very impressed with you.

Client of Penny Wright

I recently required the expert services of Julie Taylor and found the advice and support provided to be excellent. The matter was dealt with from start to finish in a very professional way allowing me to quickly come to a satisfactory conclusion.The whole team were friendly and I felt supported throughout the process. The communication was excellent and I would not hesitate to recommend Julie to anybody needing expert employment advice and assistance.

Client of Julie Taylor

Over a very difficult period of approximately nineteen months for our family during my father's illness and passing Hannah Wallbridge looked after father's affairs very professionally and with great kindness. Hannah could always be reached easily and made things simple with no fuss.

Client of Hannah Wallbridge

Cate and Hana were communicative and supportive throughout the conveyancing process. They kept the process moving forward promptly, and provided me with regular updates on what was happening. Cate gave practical and constructive advice, and was tenacious in getting the sale across the line. I unreservedly recommend Gardner Leader's conveyancing services.

Client of Cate Beavis

Jeni Smith has been absolutely fantastic. She is a credit to your team. Best solicitor we’ve ever worked with!

Client of Jeni Smith

Fantastic service, well worth the money paid! Chris was great.

Client of Chris Dale

Tim's tenacity (and patience) was extremely impressive! We look forward to working with him again.

Client of Tim Blackman

I enlisted Michelle's expertise to help with reviewing a redundancy contract. I thought it would be really straight-forward as it was a standard contract but was amazed at what Michelle had spotted which I had overlooked, including a clause preventing me from searching for a new job (despite my firm paying for me to use an outplacement service!). I found Michelle to be courteous, easy to work with and good at explaining some of the more intricate details of the contract. I would absolutely consider using Gardner Leader for further work.

Client of Michelle Morgan

Overall a satisfactory outcome to this intractable problem; your valuable guidance has been very much appreciated, thank you.

Alan Bate – Client of Hilary Messer

Gardner Leader were recommended to me and I would have no hesitation in recommending them to others. I found Julie to be professional and efficient but at the same time friendly and approachable. She showed great patience with both me and especially the 'other side' and achieved what I consider a more than satisfactory outcome.

Client of Julie Taylor