Excellent service in a difficult time for me both financially and healthwise. I always thought the firm had my interest at heart.
At Gardner Leader we take pride in the quality of the services we offer, and to ensure the continued improvement and development of the firm, we regularly ask our clients for feedback.
If you have recently used our services, we would very much like to hear about your experience, so please take a few moments to complete our client satisfaction survey.
From an analysis of recently completed customer satisfaction surveys across all teams within Gardner Leader, approximately 95% of our clients gave us a rating of “above average” or “excellent”, when asked about the quality of communication, level of service and value for money. This demonstrates our commitment to consistently delivering a high quality service, and to illustrate it further, in this section we list some of the comments made by our clients:
Excellent service in a difficult time for me both financially and healthwise. I always thought the firm had my interest at heart.
Michael Axe had a complete understanding of our issue, and focused immediately on what he saw was the correct approach. He was highly successful for us, and I would not hesitate to recommend Michael's services to others. It was a pleasure to work with Michael, who was also very communicative.
I would like to thank you personally for all your hard work, and extreme patience, during the administration of my aunt's estate - I'm not sure if you picked up my anxiety about the whole thing, but your calm efficiency was very soothing. When we hit difficulties you always had a next step in mind - it was totally reassuring.
Highly professional service provided with excellent attention to detail and practical advice.
I had a very difficult and emotionally charged personal situation to navigate and Helena was there every step of the way to help me make decisions with a clear and logical approach. She was approachable and always made herself available to discuss any concerns that I had. She really was a rock and I don't know how I would have progressed with the case without her involvement to keep me moving forward. She was very professional and kept things moving at a good pace. She worked seamlessly with Alastair who was the Partner who worked on my case. Helena moved things forward so that even with the impacts of the Covid pandemic we were able to reach a resolution in a reasonable timeframe.
Helena brought her expertise to the discussions and was able to explain complex legal details to me in a way that was easy to understand. She kept me informed at every step and gave me great confidence at each step. I would absolutely recommend engaging Gardner Leader and in particular Helena who was outstanding in my experience.
Alastair took on my case even though it was complex. I felt that he took an informed and decisive approach to making the decision to take my case forward and he provided the driving force that gave me the strength and confidence to consider litigation which is not a route I would ever have considered previously. Having made those first tentative steps to speak with Alastair about my case his expert and professional advice was invaluable to the decisions that took me to a very positive final outcome. I can't express how highly I recommend Alastair, and would advise any friends or family who find themselves facing a decision about whether or not to progress a dispute to speak with him to seek his expertise with their matter.
Cate and the team were superb at handling the sale and purchase of our properties. We always knew where the transaction was and kept us involved at some testing times. Would highly recommend!
First class service in every way. Excellent, timely advice that brought me the perfect end result.
Very good conveyancing service!
I received a very helpful and professional service throughout.
