At Gardner Leader we take pride in the quality of the services we offer, and to ensure the continued improvement and development of the firm, we regularly ask our clients for feedback.
If you have recently used our services, we would very much like to hear about your experience, so please take a few moments to complete our client satisfaction survey.
From an analysis of recently completed customer satisfaction surveys across all teams within Gardner Leader, approximately 95% of our clients gave us a rating of “above average” or “excellent”, when asked about the quality of communication, level of service and value for money. This demonstrates our commitment to consistently delivering a high quality service, and to illustrate it further, in this section we list some of the comments made by our clients:
Helena Taylor provided an excellent service in a contentious wills matter. With her professional expertise we were able to avoid costly litigation. Helena was very friendly and was at all times the consummate professional in her dealings with us and with the other side. I would not hesitate to seek her services again should the need arise. I wish her well and thank her for her sterling work on our behalf. Thank you Helena!
Excellent, professional and friendly advice received from Jo Barton at Gardner Leader. I would recommend using them.
Very professional service with everything carefully explained.
Very professional, attentive, efficient and clam throughout - thank you.
Fantastic service from Gardner Leader! 10/10
We needed some short concise not-for-profit advice and Gardner Leader provided exactly what we needed.
Both the work on changing our wills and setting up our lasting power of attorneys was carried out in a very professional manner, but at the same time in a way we could understand.
Fiona, Linda and Rosalind have been super helpful with my very first property purchase. They were very thorough so I knew I was in good hands.
I have rated everything very satisfied. The process took longer than I would have expected but the pandemic obviously had a major impact, particularly in obtaining information from other sources.
We were impressed with work done by Gardner Leader for a relative so we sought their help for ourselves and were equally impressed.
