At Gardner Leader we take pride in the quality of the services we offer, and to ensure the continued improvement and development of the firm, we regularly ask our clients for feedback.
If you have recently used our services, we would very much like to hear about your experience, so please take a few moments to complete our client satisfaction survey.
From an analysis of recently completed customer satisfaction surveys across all teams within Gardner Leader, approximately 95% of our clients gave us a rating of “above average” or “excellent”, when asked about the quality of communication, level of service and value for money. This demonstrates our commitment to consistently delivering a high quality service, and to illustrate it further, in this section we list some of the comments made by our clients:
Hannah was professional, approachable and knowledgeable. She ensured that the unique aspects of our situation were considered and that we were treated as individuals.
Throughout the process, we felt confident that we would get the best outcomes for ourselves and our family.
Just been through a first class service with GL! Everything was very clear upfront, communication was timely and friendly. I would highly recommend Cate and the team.
Emma and her team were recommended to me by her friend and I haven't been disappointed. Our estate agent was similarly impressed and has put you on his list of recommended solicitors. They were efficient, friendly, with excellent communication. I also chose Gardner Leader because the location of the offices is very convenient for me. Really pleased with the service and will definitely use again.
I had a good experience with Gardner Leader setting up a prenuptial agreement. I was given a clear and in depth explanation of how a prenuptial agreement works and feel very satisfied with the the final document.
In what was a stressful issue the guidance provided by Alastair and his team was invaluable.
Both Lucy and Emma were extremely pleasant, positive and informative as well as being approachable. Their knowledge always meant queries were answered clearly. What was promised was delivered! High recommended!
Great service as usual. Very competent helpful staff and courteous. Delivered what was expected, thank you!
My husband and I felt Gardner Leader acted very professionally and were very helpful with our queries, nothing was too much trouble. They kept us informed all the way through. We would have no hesitation to recommend them.
Very satisfied with the service provided. Efficient, timely and approachable.
Thank you for the professional service provided.
