Your views matter to us.

At Gardner Leader we take pride in the quality of the services we offer, and to ensure the continued improvement and development of the firm, we regularly ask our clients for feedback.

If you have recently used our services, we would very much like to hear about your experience, so please take a few moments to complete our client satisfaction survey.

From an analysis of recently completed customer satisfaction surveys across all teams within Gardner Leader, approximately 95% of our clients gave us a rating of “above average” or “excellent”, when asked about the quality of communication, level of service and value for money. This demonstrates our commitment to consistently delivering a high quality service, and to illustrate it further, in this section we list some of the comments made by our clients:

Chris and the team who worked on our house purchase were great at keeping us up to date during the process. I found them very easy to work with and as we went through each stage we felt very little disruption at all. Our expectations were set, and met with great accuracy. Thank you to the team involved!

Dan Harrison – Client of Chris Dale

Thanks to Patrick and Team - First class service from start to finish!

Client of Patrick Stewart

'I have known Diane for over five years since our company inception and have always been impressed by her manner and professionalism.'

Global vehicle accident warning and security systems company

'It is important for a business like ours to have access to lawyers who we can rely on to provide quick, professional and well thought through legal advice. Diane ticks all those boxes, always responding promptly, ensuring the advice supplied is both accurate and relevant, and ensuring that we fully understand the implications of any options open to us. I would have no hesitation is recommending Diane.'

An infrastructure investment group

'I have always found Diane to be professional, thorough, efficient and friendly. Nothing is ever too much trouble and she ensures the work is done to the highest standard and on time.'

Chief Executive at a Hospice

'Diane made herself available when we needed her support and was very professional, efficient, easy to work with, and showed great attention to detail throughout the execution phase of the deal.'

An infrastructure investment group

Collette and the team at Gardner-Leader provided me with excellent legal counsel and support during my divorce and ensured that the entire process ran smoothly from beginning to end. The support and guidance provided by the team ensured that I reached a satisfactory and amicable divorce from my wife.
Collette and the team were very responsive to my requests, questions and constantly kept me informed of progress throughout the entire process.

Mr DR Brentford

"Thanks to you (Emma Jones) and your team for always being patient, kind and efficient. You will definitely be our solicitors for the purchase and everything else in future."

Christopher Turner

“We have now got the keys to the house. Thank you so much for all your efforts to make this date happen. We are really pleased with the way the transactions have been coordinated and completed. The communication from yourselves and your team has been impeccable. “ - KP

Client of Stuart Durrant

I asked Derek to sort out a matter that was not at all straightforward. He was unbelievably helpful and creative about sorting a complex problem. He was the most responsive and available solicitor that I have ever had the pleasure of dealing with! I would certainly recommend him and unquestionably would use him in the future.

Penny Ferguson, Founder, The Living Leader LLP