Your views matter to us.
At Gardner Leader we take pride in the quality of the services we offer, and to ensure the continued improvement and development of the firm, we regularly ask our clients for feedback.
If you have recently used our services, we would very much like to hear about your experience, so please take a few moments to complete our client satisfaction survey.
From an analysis of recently completed customer satisfaction surveys across all teams within Gardner Leader, approximately 95% of our clients gave us a rating of “above average” or “excellent”, when asked about the quality of communication, level of service and value for money. This demonstrates our commitment to consistently delivering a high quality service, and to illustrate it further, in this section we list some of the comments made by our clients:
“Diane was recommended to support and advise on a complex matter which was also time critical. The project involved extremely tight deadlines, multiple parties and as so often in these matters presented a few unexpected twists along the way.
We found Diane to be extremely responsive, flexible and efficient. She provided clear, constructive and unambiguous advice to exceptionally demanding timescales. She was very accessible and a pleasure to work with. We would have no hesitation in recommending her services.”
Thanks to Richard and Diane for steering us through the mysteries of a Shareholders Agreement and for their endless patience with all our delays.”
I am extremely grateful to Stephen for achieving the best possible result in the case in a calm, professional and wonderfully humane manner.
Just to say what a fantastic team you have and in particular I have to single out Carole who is a massive asset for you and brilliant at what she does. It’s always nice when you not only get good service but service that exceeds your expectations.
During the stress and uncertainty of moving home I found Chris exceptional in both his attitude and approach. He listened to our concerns and went out of his way to help, I would definitely ask to work with Chris again.
We used Chris Dale. He was very informative and helpful, explaining the basics to us (first time buyers). Thank you!
Chris and the team who worked on our house purchase were great at keeping us up to date during the process. I found them very easy to work with and as we went through each stage we felt very little disruption at all. Our expectations were set, and met with great accuracy. Thank you to the team involved!
Thanks to Patrick and Team - First class service from start to finish!
'I have known Diane for over five years since our company inception and have always been impressed by her manner and professionalism.'
'It is important for a business like ours to have access to lawyers who we can rely on to provide quick, professional and well thought through legal advice. Diane ticks all those boxes, always responding promptly, ensuring the advice supplied is both accurate and relevant, and ensuring that we fully understand the implications of any options open to us. I would have no hesitation is recommending Diane.'