Your views matter to us.

At Gardner Leader we take pride in the quality of the services we offer, and to ensure the continued improvement and development of the firm, we regularly ask our clients for feedback.

If you have recently used our services, we would very much like to hear about your experience, so please take a few moments to complete our client satisfaction survey.

From an analysis of recently completed customer satisfaction surveys across all teams within Gardner Leader, approximately 95% of our clients gave us a rating of “above average” or “excellent”, when asked about the quality of communication, level of service and value for money. This demonstrates our commitment to consistently delivering a high quality service, and to illustrate it further, in this section we list some of the comments made by our clients:

Very helpful and understanding at a very difficult time

Client of Lucy Savage

Professional and efficient service, more than satisfied.

Client of Jeni Smith

When Lucy took over our case, she was very prompt in replying to our enquiries.

Client of Lucy Savage

Dealt with a sad and stressful situation with professionalism and kindness. I live 100 miles away, everything was done over the phone, email and never felt I needed to visit office, thank you

Client of Richard Mead

Friendly and professional, great service from all the team. I would recommend to friends and family.

Client of Jolyon Barton

A very professional, friendly service with the needs of the client paramount at all times.

Client of Richard Mead

As executor of my late sisters will which was held by yourselves I found you very helpful in getting all matters settled efficiently.

Client of Rob Jobson

Friendly and courteous at all times. Legal matters explained clearly and carried out very professionally, kept well informed at all times. Felt really well assured throughout until final outcome to our complete satisfaction. Would highly recommend.

Client of Seona Myerscough

We would like to take the opportunity to thank Richard Mead, personally, for leading and guiding us through this process. We began with a great deal of apprehension, uncertainty and indecision. We found Richard's listening skills and patience extremely reassuring. Richard is obviously very experienced in these matters of Wills and Powers of Attorney, and yet, he imparts his knowledge in a humble, clear and sincere manner. Thank you Richard for all your help.

Client of Richard Mead

Very satisfied with Gardner Leader Solicitors

Client of Richard Mead
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