Your views matter to us.

At Gardner Leader we take pride in the quality of the services we offer, and to ensure the continued improvement and development of the firm, we regularly ask our clients for feedback.

If you have recently used our services, we would very much like to hear about your experience, so please take a few moments to complete our client satisfaction survey.

From an analysis of recently completed customer satisfaction surveys across all teams within Gardner Leader, approximately 95% of our clients gave us a rating of “above average” or “excellent”, when asked about the quality of communication, level of service and value for money. This demonstrates our commitment to consistently delivering a high quality service, and to illustrate it further, in this section we list some of the comments made by our clients:

Tim's tenacity (and patience) was extremely impressive! We look forward to working with him again.

Client of Tim Blackman

I enlisted Michelle's expertise to help with reviewing a redundancy contract. I thought it would be really straight-forward as it was a standard contract but was amazed at what Michelle had spotted which I had overlooked, including a clause preventing me from searching for a new job (despite my firm paying for me to use an outplacement service!). I found Michelle to be courteous, easy to work with and good at explaining some of the more intricate details of the contract. I would absolutely consider using Gardner Leader for further work.

Client of Michelle Morgan

Overall a satisfactory outcome to this intractable problem; your valuable guidance has been very much appreciated, thank you.

Alan Bate – Client of Hilary Messer

Gardner Leader were recommended to me and I would have no hesitation in recommending them to others. I found Julie to be professional and efficient but at the same time friendly and approachable. She showed great patience with both me and especially the 'other side' and achieved what I consider a more than satisfactory outcome.

Client of Julie Taylor

Efficient, professional and understanding. Julie & Pippa were fantastic catering to my needs and helping me understand the process. They were sympathetic to my cause and made me feel at ease, I am grateful for their excellent work and kind words, should I need to I would use these ladies again.

Client of Julie Taylor

Just a few words to express my deep satisfaction following your firms conveyancing work for me. The entire team have given excellence in every respect start to finish. Swift efficient, accurate and friendly.

Client of Stuart Durrant

I can't think of any areas that require improvement, both Nicola and Remie-May were fantastic. What could have been a very stressful situation was made completely easy.

Client of Nicola Weeks

Kind, supportive, helpful and professional.

Client of Penny Wright

I cannot thank or recommend Sam enough for his efforts during my commercial dispute with a former client. He took the time to listen to the history of the relationship from which the dispute arose and gave a clear plan for the way forward. He grasped pretty quickly that I am somebody who likes to understand the detail of every option and he always clearly explained the risks and benefits of each one. Sam was quick to respond to emails and phone calls so I felt his assistance was always available. It was a pleasure to work with Sam and I wish him well in the future.

Gary Edwards – Client of Sam Pinder

Professional service given by Michelle Morgan is far beyond my expectations.

Client of Michelle Morgan