Your views matter to us.

At Gardner Leader we take pride in the quality of the services we offer, and to ensure the continued improvement and development of the firm, we regularly ask our clients for feedback.

If you have recently used our services, we would very much like to hear about your experience, so please take a few moments to complete our client satisfaction survey.

From an analysis of recently completed customer satisfaction surveys across all teams within Gardner Leader, approximately 95% of our clients gave us a rating of “above average” or “excellent”, when asked about the quality of communication, level of service and value for money. This demonstrates our commitment to consistently delivering a high quality service, and to illustrate it further, in this section we list some of the comments made by our clients:

All the times I have used Stuart and his team, they have been superb. I recommend them regularly during my job as working in a financial advisors.

Client of Stuart Durrant

The dealings I had with all members of staff regarding my conveyancing was excellent. Emails were answered very quickly and the information I was given was easily understood.

Client of Chris Dale

Lucy was efficient, professional, personable and knowledgeable. I was very pleased with the service I received. Lucy listened and responded accordingly. Very reassuring.

Client of Lucy Savage

I had 3 outstanding invoices owing and a tricksy client that was avoiding calls and emails and refusing to admit that non payment was an issue. Andrew Shipp was helpful, positive, competent and great - he suggested a solution, executed it, helped me hold my nerve in negotiations and got me not only my money owed but legal costs and some money as notice. He then handled lots of unnecessary emails from my debtor courteously and corny. Best of all his invoice did not exceed the amount quoted.
I wouldn’t hesitate any one else chasing late payments to use him.

Client of Andrew Shipp

Simon is an exceptional solicitor. He takes the emotion out of complex cases and gets straight to the point with the utmost professionalism. I trust his judgement implicity.

Client of Simon Fisher

Very friendly reception and staff members. Very Satisfied.

Client of Lucy Butcher

I was very satisfied with the service we received in every way.

Client of Hannah Wallbridge

Been with us a few times over 40 years in Newbury and received good service throughout.

Client of Hannah Wallbridge

Very happy thank you everyone very helpful.

Client of Lucy Savage

My dealings with Gardner Leader were very pleasant and helpful and I recommended them highly.

Client of Jolyon Barton