Your views matter to us.

At Gardner Leader we take pride in the quality of the services we offer, and to ensure the continued improvement and development of the firm, we regularly ask our clients for feedback.

If you have recently used our services, we would very much like to hear about your experience, so please take a few moments to complete our client satisfaction survey.

From an analysis of recently completed customer satisfaction surveys across all teams within Gardner Leader, approximately 95% of our clients gave us a rating of “above average” or “excellent”, when asked about the quality of communication, level of service and value for money. This demonstrates our commitment to consistently delivering a high quality service, and to illustrate it further, in this section we list some of the comments made by our clients:

Excellent, professional service that fully met my expectations.

Client of Michelle Challis

The staff we dealt with at Gardner Leader, Newbury office and in particular Carole Robinson, were very helpful at all times during the whole conveyancing process. We would not hesitate to recommend the Newbury team

Client of Stuart Durrant

Cate worked really hard on our sale and purchase. She was extremely responsive and easy to communicate with. She was very patient with our buyers difficult solicitor. I would definitely sell again with her. Heather jo and Stuart also great.

Client of Cate Beavis

I felt my experience using Gardner Leader was extremely good. I needed a legal advisor to help me with a work matter and the service I was provided with was both efficient and friendly. I would highly recommend the company to friends and family.

Client of Rabika Basran

Thanks so much for this and everything, Chris. Honestly, you and your team are the best firm of solicitors I have ever dealt with.

Client of Chris Dale

This is the firm we have used for legal services and yet again we are impressed with the quality on every aspect of the service.

Client of Richard Mead

Lucy was wonderful to work with - very approachable, clearly answered questions, and produced a clear and accurate final document. Thanks again!

Client of Lucy Butcher

Cate was excellent to work with - proactive, organised and communicative. Cate always kept me up to date and we were able to complete ahead of schedule. Cate's handling of everything made it a stressfree experience.

Client of Cate Beavis

Very satisfied with all aspects of our dealings with the firm.

Client of Richard Mead

Niamh was extremely helpful and made making a will very easy.

Client of Niamh Minihane
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