Your views matter to us.

At Gardner Leader we take pride in the quality of the services we offer, and to ensure the continued improvement and development of the firm, we regularly ask our clients for feedback.

If you have recently used our services, we would very much like to hear about your experience, so please take a few moments to complete our client satisfaction survey.

From an analysis of recently completed customer satisfaction surveys across all teams within Gardner Leader, approximately 95% of our clients gave us a rating of “above average” or “excellent”, when asked about the quality of communication, level of service and value for money. This demonstrates our commitment to consistently delivering a high quality service, and to illustrate it further, in this section we list some of the comments made by our clients:

Great service as usual. Very competent helpful staff and courteous. Delivered what was expected, thank you!

Client of Robert Jobson

My husband and I felt Gardner Leader acted very professionally and were very helpful with our queries, nothing was too much trouble. They kept us informed all the way through. We would have no hesitation to recommend them.

Client of Ash Sanger

Very satisfied with the service provided. Efficient, timely and approachable.

Client of Stuart Durrant

Thank you for the professional service provided.

Client of Lucy Savage

The problems in the sale of the property where dealt with quick and efficiently. We had total confidence in Gardner Leader with a caring, friendly and professional service.

Client of Stuart Durrant

We have instructed Gardner Leader for a number of varied commissions. Each time, we receive a consistently high standard of service and you are made to feel welcomed into this professional environment. The case context and process to resolve the matters in hand are clearly explained at the outset. There is a confidence at all stages that this process will be delivered.

Client of Hilary Messer

I was very satisfied with the service and the timescale in which the matter was dealt
with. I can only recommend Mrs. Michelle Di Gioia.

Client of Michelle Di Gioia

Hannah was very good. She gave me very clear advice and I was very impressed with how quickly my matter was dealt with.

Client of Hannah Wallbridge

Gardner Leader made a very stressful situation bearable, all communication was easy to understand and clarification on any topic was provided very quickly. Everyone I spoke to were very helpful.

Client of Michael Axe

I am a new client to Gardner Leader as I have moved from Harrogate to Thatcham. I was looked after and cared for as if I had been a client all my life. Nothing was any trouble to anyone. Excellent work!

Client of Fiona Tighe
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