Your views matter to us.

At Gardner Leader we take pride in the quality of the services we offer, and to ensure the continued improvement and development of the firm, we regularly ask our clients for feedback.

If you have recently used our services, we would very much like to hear about your experience, so please take a few moments to complete our client satisfaction survey.

From an analysis of recently completed customer satisfaction surveys across all teams within Gardner Leader, approximately 95% of our clients gave us a rating of “above average” or “excellent”, when asked about the quality of communication, level of service and value for money. This demonstrates our commitment to consistently delivering a high quality service, and to illustrate it further, in this section we list some of the comments made by our clients:

The staff were very professional and knowledgeable. Very prompt service.

Client of Richard Mead

Gardner Leader are a very professional law firm and in our experience delivered exactly as promised.

Client of Jolyon Barton

We were first time buyers and a little unsure and nervous to the process. Chris and his time, Beth and Sam supported and guided us through and it could not have been any smoother. We would highly recommend the team, who were professional, courteous and very detailed. Thank you for making our first home a very good memory!

Client of Chris Dale

Dealing with Stephanie Buckeridge in support of my divorce was much easier than I might have expected. Her professional advice, tempered with a supportive approach made the whole process acceptable. Her reaction to some of the requests from the other party matched my thoughts, though I was always provided with alternative approaches, along with potential consequences. I would certainly recommend Gardner Leader to others.

Client of Stephanie Buckeridge

A very friendly, quick, clean and efficient service, which comes highly recommended.

Client of Michelle Challis

All staff very friendly, helpful and professional.

Client of Hannah Wallbridge

As you will see from above, I was happy with the warmth and efficiency of staff. I approached no other solicitors, so impossible to compare costs. They may seem high, but you did a very good job. Thank you.

Client of Richard Mead

I cannot thank Hilary enough for the help and advice she has given me to date. The word ‘solicitor’ can be a scary one for a single mum with limited cash resource. But Hilary's advice was so clear and concise, I understood my position very quickly.

Client of Hilary Messer

Julie was courteous and professional and knows the subject matter well. She took the time to go through the contract line by line explaining and answering questions as required. Email correspondence was prompt. I would recommend her services.

Client of Julie Taylor

I found the service I received to be professional and exactly as I wanted.

Client of Judith Lewis