Your views matter to us.

At Gardner Leader we take pride in the quality of the services we offer, and to ensure the continued improvement and development of the firm, we regularly ask our clients for feedback.

If you have recently used our services, we would very much like to hear about your experience, so please take a few moments to complete our client satisfaction survey.

From an analysis of recently completed customer satisfaction surveys across all teams within Gardner Leader, approximately 95% of our clients gave us a rating of “above average” or “excellent”, when asked about the quality of communication, level of service and value for money. This demonstrates our commitment to consistently delivering a high quality service, and to illustrate it further, in this section we list some of the comments made by our clients:

Please, please forgive us for late return of the enclosed questionnaire after all, the help and advice you gave us. Many thanks!!

Client of Lucy Savage

Gardner Leader had everything spot on with the conveyancing for the selling of 2 properties and buying of 1 property. Great to be able to speak to Carole, Stuart's P.A. whenever I called, either immediately or within an hour before and during Covid working conditions. Stuart would also talk calls or ring straight back so communication couldn't have been better. Never experienced a solicitors like this. Well done to all the team.

Client of Stuart Durrant

Happy with the webchat people's help. Lucy and her team very helpful.

Client of Lucy Butcher

very helpful in a difficult time for the family.

Client of Penny Wright

I have used Gardner Leader for legal issues since 1962 and always excellent service.

Client of Michelle Challis

Very good, friendly and efficient service Suzy was very sympathetic to my overall needs.

Client of Suzy Hamshaw

First class service especially during the pandemic.

Client of Lucy Butcher

An excellent and responsive service. I was very grateful when time was of the essence.

Client of Richard Mead

I was fully satisfied with the service that I received from my initial enquiry to the final outcome, should I have a requirement for legal services in the future I will be sure to approach Gardner Leader again.

Client of Julie Taylor

Michael supported me through a business contract dispute where I was being bullied by a large corporation. His advice went above and beyond and gave me an honest and realistic view of the situation. He took the time to go through all of the options and the contracts in detail and advised me as to how I could best go about tackling the issue. After some persistence it paid off – I won without having to go to court which has been game-changing for my business. Michael genuinely cared and followed up several times to ensure everything was OK. Thank you Michael for your support!

Client of Michael Axe
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