Your views matter to us.
At Gardner Leader we take pride in the quality of the services we offer, and to ensure the continued improvement and development of the firm, we regularly ask our clients for feedback.
If you have recently used our services, we would very much like to hear about your experience, so please take a few moments to complete our client satisfaction survey.
From an analysis of recently completed customer satisfaction surveys across all teams within Gardner Leader, approximately 95% of our clients gave us a rating of “above average” or “excellent”, when asked about the quality of communication, level of service and value for money. This demonstrates our commitment to consistently delivering a high quality service, and to illustrate it further, in this section we list some of the comments made by our clients:
The advice that I asked for was given to me clearly and with in-depth understanding of my difficulty. The advice given to me was followed up at my request with a letter outlining my views to the recipient. This was done in a timely manner and to my complete satisfaction.
Coronavirus has made working to timescales very difficult for all of us. Despite this, Mrs Tarry and Mrs Hunter showed professionalism and consideration.
We found Gardner Leader easy to deal with and highly professional. We would use them again.
Cate and Heather do a fantastic job, highly recommend.
Gardner Leader provided an excellent service for the sale and purchase of our homes. They were at pains to keep us informed of progress and they were very understanding and helpful when two would-be buyers fell by the wayside.
Emma, Alex and Helen were brilliant. They were incredibly responsive to all my queries and dealt with all matters swiftly and professionally. I have absolutely no hesitation in recommending them. 5 star performance from an exceptional team.
Considering our business was conducted in the most difficult of times i.e. covid pandemic, Gardner Leader adapted their working practices and were as efficient and professional as normal.
Very professional and understanding. Didn't feel pressured and explained everything well
Would highly recommend Richard Mead and associates for an efficient and smooth service.
Emma (Jones) and Alex (Poole) were outstanding from start to finish. Simply incredible to go from instruction to exchange in 6 weeks, beyond all expectations. I am a G-L convert and will hope to be using them for all legal work if the service is this good for everything!