Your views matter to us.

At Gardner Leader we take pride in the quality of the services we offer, and to ensure the continued improvement and development of the firm, we regularly ask our clients for feedback.

If you have recently used our services, we would very much like to hear about your experience, so please take a few moments to complete our client satisfaction survey.

From an analysis of recently completed customer satisfaction surveys across all teams within Gardner Leader, approximately 95% of our clients gave us a rating of “above average” or “excellent”, when asked about the quality of communication, level of service and value for money. This demonstrates our commitment to consistently delivering a high quality service, and to illustrate it further, in this section we list some of the comments made by our clients:

We were very pleased with the service provided. It was all very new to us.

Client of Jolyon Barton

Stephen was extremely thorough throughout the whole process. I was updated regularly with progress reports and Stephen answered all of my questions and concerns without judgement and in a clear and concise manner. I was extremely happy with his overall service and result.

Client of Stephen Bennett

By far, the best firm of solicitors I have ever dealt with.

Client of Chris Dale

GL always listen carefully to advise and deliver the correct outcome. I highly recommend them.

Client of Jolyon Barton

We were kept fully informed all through the process. Work was carried out to a really high standard and as speedily as things allowed. A great job done.

Client of Rob Jobson

Very pleased with all staff including reception staff for being so helpful. This includes the sale of my property in 2018.

Client of Robert Jobson

Very helpful and informative information in a less than simple situation. I should be happy to recommend to friends.

Client of Lucy Savage

Very positive with all the help offered.

Client of Cate Beavis

The help and kindness and ease of dealing with staff made a difficult time easier after the death of my husband.

Client of Lucy Savage

Richard was extremely helpful in understanding our needs and gave us very useful advice and options we had not considered. We were very happy with the service provided by Gardner Leader.

Client of Richard Mead
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