Your views matter to us.

At Gardner Leader we take pride in the quality of the services we offer, and to ensure the continued improvement and development of the firm, we regularly ask our clients for feedback.

If you have recently used our services, we would very much like to hear about your experience, so please take a few moments to complete our client satisfaction survey.

From an analysis of recently completed customer satisfaction surveys across all teams within Gardner Leader, approximately 95% of our clients gave us a rating of “above average” or “excellent”, when asked about the quality of communication, level of service and value for money. This demonstrates our commitment to consistently delivering a high quality service, and to illustrate it further, in this section we list some of the comments made by our clients:

Thank you Cate for all your help during our recent house purchase. Your professionalism and humane attitude was really appreciated. We would be happy to recommend you to friends and family.

Client of Cate Beavis

Buying a new-build house in the middle of a global pandemic is not for the faint-hearted. Despite the restrictions involved in working from home, our solicitor (Chris Dale) and his team did an outstanding job for us.

Client of Chris Dale

I was very happy with all aspects of the matter I approached the company with. The staff were very understanding and knowledgeable and kept me informed every step of the way.

Client of Julie Taylor

I would highly recommend Gardener Leader to friends or family should they require any legal assistance in the future.

Client of Fiona Tighe

We have had an absolutely 5* service from Gardner Leader! Jo Barton made the writing of our Wills so straightforward an clear. A special mention to and profound thanks to Megan Ruddle who provided an outstanding level of service! Thank you.

Client of Jolyon Barton

Excellent service from a very friendly team.

Client of Jeni Smith

Very satisfied all round, nice people to deal with.

Client of Richard Mead

Both Gardner-Leader in general and Julie are very efficient, I feel when dealing with you, we are coming to seasoned professionals who do things properly and am reassured that we have a serious law firm stood behind us.

Client of Julie Taylor

I want to recognise the efficient, courteous and excellent care and attention I have received from Robert, yourself and colleagues. My view of Gardner Leader remains undimmed even after the considerable time lapse between your firm's assistance buying my current home in 2007 and this exercise. Thank you and best wishes to all at Gardner Leader.

Client of Robert Jobson

Excellent advice and service levels. Matters explained in a straightforward and easy to understand way for a Will to be drawn up. Very pleased with all the staff and overall service.

Client of Kathryn Tarry
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