Your views matter to us.

At Gardner Leader we take pride in the quality of the services we offer, and to ensure the continued improvement and development of the firm, we regularly ask our clients for feedback.

If you have recently used our services, we would very much like to hear about your experience, so please take a few moments to complete our client satisfaction survey.

From an analysis of recently completed customer satisfaction surveys across all teams within Gardner Leader, approximately 95% of our clients gave us a rating of “above average” or “excellent”, when asked about the quality of communication, level of service and value for money. This demonstrates our commitment to consistently delivering a high quality service, and to illustrate it further, in this section we list some of the comments made by our clients:

Our interaction with Penny Wright at Gardner Leader was entirely positive. There was a good understanding of our needs, clear advice where there were options and entirely satisfactory production of our LPAs.

Client of Penny Wright

Clear communication and advice on a purchase that became a more complicated than expected. Very thorough which gave us the confidence to proceed.

Client of Richard Buckeridge

Hilary Messer from Gardner Leader was a perfect professional, and just who I needed to work with to help defend my claim. She was thorough, informative, had clear expertise and gave good honest professional advice along the way. Ultimately, Hilary along with third party counsel, were successful in defending a large claim against my company.

Client of Hilary Messer

I feel my needs were fully understood. Stephanie was very clear and informative at all times and always offered sound advice for me to make a decision on how best to proceed.

Client of Stephanie Buckeridge

Simon has been fantastic in dealing with my divorce, when challenges were thrown our way he always had a professional and calming manner, he knew what needed to be done and he was clear and to the point on all matters, I had complete faith and trust in him and Kerry that I was always being well looked after and steered in the right direction! I thank them for everything they have done for me, they have been an amazing support and got the job done in very hard times.

Client of Simon Fisher

Chris Dale was always very prompt in responding, right from the start, which helped me decide to go with Gardner Leader.

Client of Chris Dale

Alastair was extremely professional and knowledgeable when advising us on how to proceed with a complex situation regarding the settlement of our son's will. We particularly appreciated his empathy and tact in recognizing that both my wife and I were grieving for the recent loss of our son, and were under considerable stress. The advice Alastair provided has been invaluable, and so far we have been able to carry out our duties as executors of the will without problems. Debbie Turner was also very helpful in administering our case.

Client of Alastair Goggins

I highly recommend Gardner Leader, the team are easy to communicate with and really efficient! They have the highest professional standards but also a great personal touch. Can't see myself using anyone else now.

Client of Stuart Durrant

We have used Gardner Leader on a number of occasions over the past few years. We have always received good service from their staff. They keep us abreast of progress in transactions and have always dealt with us in a friendly but professional manner.

Client of Stuart Durrant

Thank you to Simon and Kerry for their handling of my divorce. Simon maintained a professional manner throughout despite challenges. I really appreciated his prompt responses and advice. I would absolutely recommend Simon.

Client of Simon Fisher
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