Your views matter to us.
At Gardner Leader we take pride in the quality of the services we offer, and to ensure the continued improvement and development of the firm, we regularly ask our clients for feedback.
If you have recently used our services, we would very much like to hear about your experience, so please take a few moments to complete our client satisfaction survey.
From an analysis of recently completed customer satisfaction surveys across all teams within Gardner Leader, approximately 95% of our clients gave us a rating of “above average” or “excellent”, when asked about the quality of communication, level of service and value for money. This demonstrates our commitment to consistently delivering a high quality service, and to illustrate it further, in this section we list some of the comments made by our clients:
In my dealings with Gardner Leader everyone has always been very polite and courteous. I have used you on two occasions now for buying and selling my business and have found you to be very responsive over what can be quite a long and protracted transaction. You have been proactive in providing me with updates and keeping me informed of progress which is really reassuring. In particular you have always adopted quite a consultative approach which I found beneficial as you would advise me of appropriate decisions to make during the transaction and make me aware of possible alternatives that may have to be considered if things did not go according to plan. Receiving this kind of guidance and support is the main reason that I have used your company and would recommend you to others.
Andrew acted for me in pursuing compensation as a result of a car accident in 2008. As a result of the crash, I suffered injuries and had to give up my business. Andrew made the whole process very straightforward. I trusted his advice and he achieved an excellent result on my behalf, which has enabled me to pursue an alternative career path. It was a highly successful outcome and I would not hesitate to recommend Andrew to other people.
Divorce is typically a painful process for all concerned. Clearly this is a time when skilled and sensitive legal support is essential in being able to work out the inevitable difficulties that will arise.
I was fortunate enough to find exactly that kind of expert solicitor in Collette Bailey, a Partner in the Family Law division of Gardner Leader. I couldn’t have wished for better representation, she always had time to listen, always acted promptly and very professionally. Perhaps more importantly, I trusted her completely.
I would have no hesitation in recommending Collette and Gardner Leader as representing the very best of traditional values in the area of Family Law.
Collette acted for me in my recent divorce and related financial dispute. She fended off unreasonable demands from my ex-wife and achieved an excellent result at Court, which was not within the expectations of the other party, which included preserving my business.The other side had a very aggressive approach but this was deflected well by Collette and I found that as a result of following her advice I was in a better position. Collette made a very stressful period of my life as painless as possible and I would highly recommend her to anyone.
We have consulted with David Finnerty in relation to matters regarding both our business and personal circumstances. We were very impressed with David’s knowledge of the relevant areas of the law and the results which we ultimately achieved. We have always been very impressed with the standard of service we have received from Gardner Leader, not only with David but also our previous dealings with Julie Taylor and Andrew Shipp.
Rest assured we shall utilise the services of Gardner Leader for any other matters.
I instructed Greg to provide advice and draft consultancy agreements when I first set up my business in early 2011. Greg was extremely pleasant to deal with, responded to all of my queries quickly and comprehensively and provided a very high level of service. I was very pleased with the documents Greg produced for me, which met my requirements exactly. I would not hesitate to instruct Greg again for any future business matters and would highly recommend him.
Greg has provided us with legal services not only for commercial property, but also litigation, employment and contract law. More recently Greg handled our company's property acquisition in Andover which was a relatively smooth and seamless transaction. On each occassion we work with him, we have total faith in his and his firm's expertise to deliver. On a personal note Greg's firm also looks after our family's legal requirements. We would never hesitate to recommend Greg or his firm.
Greg has worked for several of my clients, work ranging on commercial property transactions to a Business sale. He has always delivered a great service and left me with happy clients. As well as a competent solicitor Greg is a very amiable, relaxed individual with ability to get on with anyone and make them feel comfortable. I would be happy to recommend Greg to any of my clients.